Sometimes bad weather affects waste and recycling collections.

If bins aren’t emptied on the scheduled day, leave them out for two more days and Biffa will do their best, weather permitting, to come back.

If the bins haven’t been emptied after 3 days, take them back in and put them out for the next scheduled collection date.

You can always leave extra waste out beside the bin in an open box or a clear sack.

If your bins are missed, you can email admin.vale@biffa.co.uk or ring the Biffa call centre on 03000 610 610.

Pickup during the holidays will work to the published calendar: http://www.whitehorsedc.gov.uk/services-and-advice/recycling-rubbish-and-waste/your-recycling-and-waste-collections/bank-holiday-co